How Do I Recover My Password?
Is All Your Jewellery Online In Stock?
What Are Your Delivery Options?
When Will I Receive My Order?
Can I Have My Item Gift Wrapped?
How do your gift Vouchers/Discounts work?
What If I Want To Cancel/Return My Order?
How Should I Store/Clean My Jewellery?
Can You Repair My Jewellery?
What Are Your Payment Methods?
Is Your Website Secure?
Can I Have A Bespoke Charm/Mojo Made?
Do You Make Bespoke Jewellery?
Can I Have My Jewellery Engraved?
What Will You Do With My Details?
Our Company Details
Disclaimer & Liability
Copyright & other rights
Packaging & Gift Wrap
All jewellery bought from our website is gift wrapped in crisp tissue paper and presented in our signature boxes, ready to give as a gift.
Where appropriate it is accompanied with a meaning card or a charm card. We only guarantee Scarlett packaging if you buy directly from us as some stockists use their own boxes.
Each order is also sent with a silver polishing cloth for you to keep your treasures shiny!