Help & FAQs:
How do I recover my password?
Shopping with Scarlett:
Is all your jewellery in stock?
Do prices include VAT and delivery?
What are your delivery options?
When will I receive my order?
Can I have my item gift wrapped?
How do I cancel/return my order?
How do your gift vouchers/discounts work?
Can I have a bespoke charm/Mojo made?
Do you make bespoke jewellery?
Can I have my jewellery engraved?
Care of jewellery:
How should I store/clean my jewellery?
Can you repair my jewellery?
Disclaimer & liability
Copyright & other rights
Delivery OptionsFREE Standard Delivery
available for all UK orders over £75, delivered in 3-5 working days
Standard Delivery £4.95
available for all UK orders under £75, delivered in 3-5 working days
Express 2-day Delivery £7.95
available for all UK orders, order by 2pm, delivered in 2 working days
Express Next Day Delivery £9.95
available for all UK orders, order by 2pm for next day delivery
Saturday Delivery £9.95
available for all UK orders, order by 2pm Thursday for Saturday delivery
International Delivery £9.95
available to Europe & World customers, delivered in 10-21 working days (dependant on local postal services)
Please note - all deliveries will require a signature so please ensure someone is available to receive your parcel.
All deliveries are subject to Royal Mail postal services, and delivery times exclude bank holidays and public holidays. Scarlett Jewellery cannot be held responsible for any delays to postal services once parcels have been dispatched.